Privacy Policy
Your privacy matters to us. This policy outlines how we handle your data.
Last updated: February 2025
1. Information We Collect
When you use our services or contact us, we may collect the following information:
- Your name and contact details (phone number, email address)
- Your address or property location in Dubai
- Service preferences and booking history
- Communication records (WhatsApp messages, emails, phone calls)
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your personal information to:
- Process and fulfil your cleaning service bookings
- Communicate with you about your appointments and services
- Send you service reminders and follow-up communications
- Improve our services and customer experience
- Comply with legal obligations under UAE law
3. Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is restricted to authorized personnel only.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service partners only when necessary to deliver our cleaning services, and only with your consent.
5. Cookies & Analytics
Our website uses cookies and Google Analytics to understand how visitors use our site. This helps us improve our website and services. You can disable cookies in your browser settings at any time.
6. Your Rights
Under UAE data protection regulations, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Lodge a complaint with the relevant authority
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company: Sumanawathi Building Cleaning Services LLC
- Email: info@sbcservicesuae.com
- Phone: +971 52 133 7528
- Location: Dubai, UAE